Document Type

Article

Publication Date

8-10-2020

Abstract

Patient empowerment through health information technology is a relevant area in healthcare transformation; however, research has not adequately addressed how electronic health record (EHR) systems design can enhance this phenomenon in the care process. This study proposes a design artifact (EHR sharing) that focuses on empowering patients and EHR use to achieve patient centered care. Using a sample of 154 in a real-world scenario (diabetes) and a design science approach, we tested and evaluated the effectiveness of our proposed artifact for both the traditional and the current design approaches. The t-test statistics results show that using the current approach, patients are more empowered when they have access to their health information, interact with the physicians, have choice options to make decisions, and when the physician blends with patient in a more natural way. Some design principles, contributions and implications to research and practice and avenues for future research are discussed.

Publication Title

AMCIS 2020 Proceedings

Included in

Business Commons

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