Theses and Dissertations - UTB/UTPA

Date of Award


Document Type


Degree Name

Doctor of Philosophy (PhD)



First Advisor

Dr. John Sargent

Second Advisor

Dr. Linda Matthews

Third Advisor

Dr. Jennifer Welbourne


The purpose of this dissertation was to conduct a field study in a Mexican company in several Mexican regions. This study considered administrative professionals as a continuation to assess the validity of a recently developed Mexican Border OCB (MBOCB) scale by Ortiz (2000). This validation/refinement of an MBOCB scale was accomplished by comparing and contrasting results of this investigation, given the name of Mexican OCB (MOCB), with other OCB dimensions studies in other regions in order to evaluate criterion validity (e.g., convergent and discriminat) through factor loadings. Furthermore, this dissertation categorized these MOCB dimensions into more conceptualized terms utilized by academicians such as etic (universal) and emic (unique) features. This dissertation made the following contributions: (1) MOCB has an emic (unique) dimension of Organizational Camaraderie and Organizational Dedication; (2) MOCB did not recognize the OCB dimension of Conscientiousness; (3) MOCB and Asian OCB (AOCB) have the following common dimensions: Professional Development, Interpersonal Harmony, and Protecting Company Resources; (4) MOCB, AOCB, and Western OCB (WOCB have the following etic (universal) dimensions: Altruism and Civic Virtue; and (5) MOCB and WOCB have a common dimension of Sportsmanship. Other findings were that Mexican professional women did not report higher job satisfaction than their male counterparts. Finally, the cultural dimension of collectivism partially moderated the relationship between job satisfaction and the overall MOCB. The findings of this dissertation indicated that there were OCB dimensions embracing both etic (universal) and emic (specific) in different regions such as Western, Asian, and Latin American (LA) as well as some common dimensions among the previously listed regions. Future research should consider other LA countries, especially trade partners of the U.S. (e.g., Chile, Colombia, and Panama). This research assumed that individuals in emerging LA economies might have strong collectivism values; however, Mexican professionals had weakened collectivism. Perhaps the phenomena of globalization impacted cultural transformation because the forces of modernization might have played an important role in young professional adults and the economic development of emerging economies. Finally, another implication of the findings of this study was that a self rating of OCB might be affected by common variance.


Copyright 2012 Miguel Angel Baeza. All Rights Reserved.

Granting Institution

University of Texas-Pan American