While having breakfast and visiting with my friends, Ralph Hummel and Camilla Stivers, last week at the 2005 American Political Science Association annual meeting in Washington, D.C., we were sharing stories about the loss of American (and, indeed, outside of the U.S.) craftsmanship and the propensity for manufacturers and service providers to obey the laws of mass production. When it was my turn, I recounted the story of my own experience when it came time for me to buy a “new” baritone saxophone. After having talked about the story, my friends told me that the story had important aspects pertinent to public administration.
Garrett, Terence. “A Story of Saxophone Craftsmanship: Implications for Public Administration Theory.” Public Voices, vol. 9, no. 1, 2007, pp. 138–43.