Information Systems Faculty Publications

Document Type

Article

Publication Date

2026

Abstract

Effective communication is critical in crowdfunding, where information asymmetry poses a significant challenge. While prior research has emphasized the persuasive power of rhetorical content, less is known about how the structure of rhetoric—beyond its content—shapes backers’ cognitive and behavioral responses. This study examines the role of hierarchical rhetoric in crowdfunding and its impact on actual funding outcomes, backers’ elaboration, perceived information sharing quality, and their willingness to fund. Drawing on computational linguistics and dual-process theories of information processing, we conducted a multiphase investigation that combines observational data from the Kickstarter platform with controlled experiments. Our findings show that the use of hierarchically structured rhetoric is positively associated with improved funding outcomes, longer information processing duration, higher perceived information sharing quality, and greater willingness to fund. We also found that these effects differ across project categories, suggesting that the effectiveness of rhetorical structure is context dependent. This study contributes to the literature on platform-mediated communication and crowdfunding by highlighting the cognitive and perceptual significance of rhetorical structure in shaping backer funding behavior and offering practical guidance for entrepreneurs seeking to optimize communication strategies.

Comments

Copyright © 2026 by the Association for Information Systems. Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee, provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and full citation on the first page. Copyright for components of this work owned by others than the Association for Information Systems must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists requires prior specific permission and/or fee. Request permission to publish from: AIS Administrative Office, P.O. Box 2712 Atlanta, GA, 30301-2712 Attn: Reprints, or via email from publications@aisnet.org

Publication Title

Journal of the Association for Information Systems

DOI

10.17705/1jais.00975

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Business Commons

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