Expert system development for hard disk drive failure analysis

Authors

Fernando Rodriguez Rosas, University of Texas-Pan American

Date of Award

5-2003

Document Type

Thesis

Degree Name

Master of Science (MS)

Department

Manufacturing Engineering

First Advisor

Dr. Miguel A. Gonzalez

Second Advisor

Dr. Douglas Timmer

Third Advisor

Dr. Zhixiang Chen

Abstract

The Computer's Hard Disk Drive is a complex high technology device, diagnosis of a failure is difficult even using sophisticated test equipments. These Drives are expensive and returning a new one when it fails within the warranty period is not an option. The failed drive must be tested and repaired. In the repair process the analysis and diagnosis of the failures is a key point in the process where decisions regarding the repair process that the failed Drive will follow. Therefore, there is a requirement to perform an effective analysis and provide an accurate diagnosis. The standard system utilized for diagnosis was based on human capacity, this study proves that the deficiencies of the standard failure analysis method does not provide satisfactory results. On the other hand, this study proposes alternatives that incorporate the expert's knowledge and makes it available for analysis technicians, analyzing every Drive.

Comments

Copyright 2003 Fernando Rodriguez Rosas. All Rights Reserved.

https://www.proquest.com/dissertations-theses/expert-system-development-hard-disk-drive-failure/docview/250213307/se-2?accountid=7119

Granting Institution

University of Texas-Pan American