Teaching and Learning Faculty Publications and Presentations
Document Type
Article
Publication Date
2024
Abstract
Online learning has grown rapidly. However, reduced face-to-face interaction can lead to psychological and communication gaps between learners and instructors, known as transactional distance (Moore, 1997). The recent development of AI-powered chatbots presents an opportunity to study how they may bridge these gaps. This article describes Phase 1 of a multi-phase study on the implementation and assessment of AI chatbots in online graduate courses. It offers instructional designers and faculty who design and teach online courses, a detailed, step-by-step guide for selecting, training, and implementing AI chatbots in their courses. Phase 2 will analyze students' perceptions of AI chatbots' effectiveness and their role in satisfaction and reducing transactional distance.
Recommended Citation
Corbeil, J. R., & Corbeil, M. E. (2024). Developing AI chatbots to enhance student learning experiences in online courses. Issues in Information Systems, 25(4), 78-90. https://doi.org/10.48009/4_iis_2024_106
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
First Page
78
Last Page
90
Publication Title
Issues in Information Systems
DOI
https://doi.org/10.48009/4_iis_2024_106
Comments
Copyright the Authors. Articles published in IIS are licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.