Developing AI chatbots to enhance student learning experiences in online courses

Authors

Rene Corbeil, The University of Texas Rio Grande ValleyFollow
Maria Elena Corbeil, The University of Texas Rio Grande ValleyFollow

Document Type

Article

Publication Date

2024

Abstract

Online learning has grown rapidly. However, reduced face-to-face interaction can lead to psychological and communication gaps between learners and instructors, known as transactional distance (Moore, 1997). The recent development of AI-powered chatbots presents an opportunity to study how they may bridge these gaps. This article describes Phase 1 of a multi-phase study on the implementation and assessment of AI chatbots in online graduate courses. It offers instructional designers and faculty who design and teach online courses, a detailed, step-by-step guide for selecting, training, and implementing AI chatbots in their courses. Phase 2 will analyze students' perceptions of AI chatbots' effectiveness and their role in satisfaction and reducing transactional distance.

Comments

Copyright the Authors. Articles published in IIS are licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Recommended Citation

Corbeil, J. R., & Corbeil, M. E. (2024). Developing AI chatbots to enhance student learning experiences in online courses. Issues in Information Systems, 25(4), 78-90. https://doi.org/10.48009/4_iis_2024_106

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.

First Page

78

Last Page

90

Publication Title

Issues in Information Systems

DOI

https://doi.org/10.48009/4_iis_2024_106